"How long will it take?" is the first question everyone asks when they bring in a broken phone. The honest answer: it depends on what's wrong — but most repairs are faster than you think.
Here's a realistic breakdown of repair times based on what we see every day in our Marion shop.
These are the bread-and-butter repairs that most customers need. You can wait in the shop or grab lunch nearby while we work:
Some fixes need more careful work or adhesive curing time:
iPhones are generally faster to repair — Apple uses standardized internal layouts. Samsung phones vary more between models, and some Galaxy devices use stronger adhesives that add time.
A simple screen crack is straightforward. A phone that was dropped from a second-story window and bent the frame? That's a different story — we may need to repair the frame first before the new screen will seat properly.
Walk-ins are welcome and we start most repairs immediately. But if you book ahead via our online quote tool, we can have your specific parts ready and waiting, which can shave 15–30 minutes off the total time.
For screen, battery, and charging port repairs, we guarantee same-day service for walk-ins who arrive before 4pm. If we can't finish the same day, your repair is 10% off.
Curious about your specific repair? Get a free estimate and we'll tell you exactly how long it'll take.
Need help with your phone?
Walk in for same-day service or get a free quote online. 90-day warranty on every repair.
Get a Free QuoteA practical guide to deciding whether to repair a cracked phone screen or buy a new phone. Cost comparisons and what to expect.
Read article →What to actually do when your phone gets water damaged. The rice myth debunked, real first-aid steps, and when professional repair is needed.
Read article →A side-by-side comparison of repair costs for iPhone and Samsung Galaxy phones. Screen, battery, charging port, and water damage pricing.
Read article →