Your phone is plugged in but barely charging. Or it only works at a certain angle. Or it just stopped entirely. Before you assume the worst, there's a simple fix that works 60% of the time.
This is by far the most common charging problem we see. Lint, dust, and debris from your pocket slowly compress into the bottom of the charging port over months. Eventually there's so much packed in that the cable can't fully seat — and you get intermittent or no charging.
Pro tip: We do port cleanings for free if you stop by the shop. Takes 2 minutes with our proper tools and we won't scratch the pins.
Cables wear out faster than phones. Before blaming your phone:
Occasionally the charging controller gets confused:
After thousands of plug/unplug cycles, the physical connector wears down. Signs:
This requires a charging port replacement — a straightforward repair that takes about 30-45 minutes.
If the port is fine but charging is extremely slow (10+ hours for a full charge), the battery itself may be failing. A healthy phone should charge from 0 to 100% in about 1.5-2 hours.
Charging problems almost always have a simple, affordable fix. Get a free quote or just walk in — we'll diagnose it in 5 minutes.
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